> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.pickaw.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Manual Check ### What's the Manual Check? The Manual Check feature is available in the [Professional plan](https://pickaw.com/en/pricing). It's certainly one of our most powerful features, **letting you accept or reject any account that successfully passed our automated checks** before being designated as a winner. Of course, **if you want to reject an account, you will have to add a reason for fairness and transparency**. You'll never fully decide who will win. When enabling the Manual Check, you'll be able to **select from a pre-populated reasons list**. But they may not fit 100% of your cases, that's why **you can add your own**, for example to check if the user's account: * Replied correctly to a question 💬 * Lives in an allowed country 🌍 * Has the minimum age requirement 👶 * Is registered on a website 🔐 * Is subscribed to a newsletter 📨 * Can accept the prize 🤔 * And much more! 🙌🏻 **The Manual Check allows you to check all these external conditions we can't do automatically.** But as you noticed, for most of the reasons mentioned above, **you need to reach accounts and wait for their replies for some hours or days**, don't worry, **the draw will be paused until you have them or if it's too late**. **You can even leave the draw page and come back a few hours or days later and resume the draw** as it was, and can take action for accounts waiting for Manual Check, until you have your winners. #### How to enable it? The Manual Check can be used with all contests on Pickaw (created and imported). __For a contest imported through the **Quick Draw**__: you can enable the Manual Check **on your contest settings page, at the bottom of the page** (this is where you usually set up the number of winners and other filters). __For a contest created through the **Contest Builder**__: you will have to enable the Manual Check **in the Basic information page of the Contest Builder**, so you need to **opt-in when creating your contest**. Take a look at the GIF, then we will explain below what's happening ✨ ![Setting up the Manual Check with pre-populated and custom reasons.](https://storage.crisp.chat/users/helpdesk/website/cb3ad69c8620e000/enregistrement-de-lecran-2022-_12vz1ab.gif) __Here's the steps showed in the GIF:__ 1. Toggle the checkbox to enable the feature 2. A multiselect field appeared, click into it 3. You're now able to: * Select pre-populated reasons provided by Pickaw * Write your own and press Enter to confirm ⚠️ **Be careful! Reasons you selected and wrote will be displayed on the public verification page of the draw for each rejected account with the following reason. Don't write something offensive but neutral.** ### How to use it? You'll be able to use the Manual Check **during a test or final draw**, after our automated checks. | We strongly recommend you to do test draws to see how it's working for your first use. As you can see in the GIF below, a **Manual Check button will appear** next to the draw status of each account. You can also see that in the timeline of checks for this account, all passed successfully. Take a look at the GIF, then we will explain below what's happening ✨ ![Accepting or rejecting an account with the Manual Check.](https://storage.crisp.chat/users/helpdesk/website/cb3ad69c8620e000/enregistrement-de-lecran-2022-_sx21l6.gif) __Here's the steps showed in the GIF:__ 1. Click on the **Manual Check** button to start reviewing the account 2. A modal with the picked account appeared, click on the **View profile** button 3. It's now time to see if this account followed all the reasons you filled! Let's investigate 🔍 * _This is the perfect moment to reach the user via DM, check external conditions..._ 4. Go back to your draw, and now a multiselect is displayed with two buttons: * ✅ _If the account __followed everything__, you can accept it and it will be designated as a winner_ * 🚫 _If the account __didn't follow everything__, you can reject it, but you must select one or more reasons_ 5. Click on the corresponding button then continue your draw _If you need to reach a user and wait for their reply, you can leave the draw and come back later to resume it._ **And you're all good, this is the scenario a of a Manual Check** ✨ You have to repeat these steps as many times as needed until you have all your winners. Please note that while an account is rejected, a new one will be picked until you have all your winners. || This feature doesn't let the contest organizer choose who they want as a winner for their contests: each account subject to Manual Check is always 100% randomly selected by Pickaw. Of course, if a contest organizer abuse of this feature, it will show up on the public draw page by seeing a high number of rejections or by having invalid reasons.